Dutaion : 5 Hours Size : 1.38 GB Recommended Experience Exposure to IT Related Certifications ITIL Foundation Related Job Functions IT management Project lead Service provider IT support ITIL 4 Foundation Complete Course 01 - Introduction 02 - Service Management 03 - Four Dimensions of Service Management 04 - Service Value System 05 - Guiding Principles 06 - Service Value Chain 07 - Continual Improvement 08 - General Management Practices 09 - Service Management Practices 10 - Technical Management Practices 11 - Conclusion Practice Exams Study Guide (ITIL 4 Foundation).pdf Subtitles